Questions? We've Got Answers

Curious about how it all works? We're here to help! If you’re still unsure about any part of our process, feel free to reach out — we’re happy to walk you through it.

📧 Email us at impress.idlhelp@gmail.com

Or call us directly at

📞580-713-8602

At Impress Dental Lab, your comfort and confidence are our priority.

Will Taking My Teeth Impressions Be Difficult?

Not at all! Your impressions are the foundation of a well-fitting appliance, so it’s important to follow the instructions carefully. Inside your kit, you’ll find a step-by-step guide and a link to our instructional video. The process is simple and typically takes no more than 15 minutes.

If you’re unsure about how your impression turned out, feel free to snap a photo and email it to impressdentallab.idl@gmail.com for feedback. And remember—we’re here to help every step of the way. Reach out anytime!

What Happens After I Place an Order?

Once your order is placed on our website, you’ll see a confirmation page with your order number. Your order is securely transmitted to Impress Dental Lab, and if there are any issues, one of our team members will contact you by phone or email.

We process and ship all orders within 1 business day. Depending on your selected shipping method, your impression kit should arrive within 2–5 days. A tracking number will be emailed to you once your shipment is in transit—be sure to check your spam folder if you don’t see it.

What If My Appliance Feels Uncomfortable?

If your new appliance doesn’t feel quite right, don’t worry—we offer free adjustments within our 30-day warranty. Contact our support team and we’ll guide you through the process.

Like breaking in a new pair of shoes, dental appliances may take a little time to get used to. We recommend easing into full-time wear gradually. If you experience pain or discomfort, stop using the appliance and contact us immediately.

We also suggest visiting a local dentist for minor adjustments if needed. In the meantime, here are a few tips:

*Eat soft foods
*Remove the appliance while sleeping
*Clean daily
*Gradually increase wear time
*Use over-the-counter denture relief cream or gel

When Will My Appliance Arrive?

Once we receive your impressions, your custom appliance will be delivered in approximately 3 to 4 weeks. Because each device is made to order, we cannot guarantee an exact delivery date.

We use USPS and UPS for standard shipping, with delivery typically taking 2–5 days. USPS Priority is also available for an additional fee. You’ll receive a tracking number via email once your appliance ships.

Am I a Good Candidate for an Impress Dental Lab Appliance?

If you can answer “yes” to the following questions, you’re likely a great candidate:

Are you over 18? ✅

Do you have at least 6 existing teeth on the arch you’re treating? ✅

Do you have healthy gums and stable teeth? ✅

Is your mouth free from infection and cavities? ✅

Are the teeth you’re replacing completely missing or down to the gumline? ✅

Have you had any recent extractions or gum surgery in the past month? ❌

If so—congratulations! You’re a great fit for our custom dental appliances.

Why Is Impress Dental Lab More Affordable Than the Dentist?

Great question! You’ll receive the same high-quality, custom-made dental appliances that dentists provide—without the markup. Impress Dental Lab is a commercial dental lab with decades of experience serving dental professionals. By working directly with you, we eliminate the overhead costs of a traditional dental office, passing the savings on to you.

Can Someone Help Me Choose the Right Appliance?

Absolutely! Our trained dental lab technicians are here to help you find the best solution for your lifestyle and budget. Just give us a call at 580-713-8602 or email us with your questions—we’re happy to assist.

⚠️ Restrictions & Warnings

Do not use the impression kit if you:

*Have loose or wiggling teeth
*Are experiencing tooth pain, oral sores, bleeding gums, or gum disease

Consult your dentist before use if you:

*Have loose fillings, caps, or untreated cavities
*Experience jaw pain, clicking, or difficulty chewing
*Have serious breathing, respiratory, or other health concerns

Stop use immediately if you:

*Develop sores, irritation, or bleeding
*Experience pain, gagging, or breathing issues
*Notice changes in your bite lasting more than 10 minutes after removal

These products are not evaluated by the FDA and are not intended to diagnose, treat, or prevent any disease.

Let Us Take Care Of Your Dental Needs

Whether you're looking to restore your smile, replace missing teeth, or boost your confidence, Impress Dental Lab is here to help—without the high cost. Our goal is to make life-changing dental solutions accessible, affordable, and easy to use.