Order Processing

All orders are processed and dispatched within 1 business day. Please note that we do not ship orders during weekends. Delivery times for your impression kit depend on your selected shipping method and location, but most kits arrive within a few days.
Once your shipment is on its way, a tracking number will be sent to the email address you provided. During peak seasons or holidays, delivery times may be delayed. While we strive for prompt service, delivery times are not guaranteed—thank you for your understanding.

Custom Appliance Timeline

Most custom-made dental appliances are completed and delivered within 3 to 4 weeks. In rare cases, technical issues or shipping delays may extend this timeframe slightly.

Returning Your Impressions

Your impression kit includes a pre-paid return shipping label. After completing your impressions, simply attach the label to the original Impress Dental Lab box and drop it off at your local mailbox or post office.

Delivery Disclaimer

Please note that exact delivery dates cannot be guaranteed, and orders cannot be canceled due to delays in shipping or production. We’re committed to keeping you informed and delivering your custom appliance as quickly as possible.